Waikiki Health is seeking a full-time Patient Services Representative.
Pay rate for this role is $20.00 per hour.
Schedule: Monday – Friday and some Saturdays; 40-hour work week.

The Patient Services Representative helps to maintain efficient workflow in administering the day-to-day activities of the front business office. It involves many responsibilities from providing excellent customer service, collecting patient demographic information, verifying, and checking insurance and eligibility, and managing provider schedules.

Qualifications and abilities

• High school graduate or equivalent; some post-secondary education is preferred.
• CPR/BLS (Basic Life Support) Certification upon hire/not required to apply for the position.
• A minimum of one year working in a medical office with knowledge of medical terminology.
• Basic knowledge of common medications and billing procedures preferred.
• Familiarity with common software programs, (i.e., Windows-based programs).
• Ability to quickly learn new systems.
• Ability to communicate effectively with patients, community members, and staff members.

General Duties include but are not limited to

• Provide superior customer service to patients and associates in person and on the telephone.
• Regularly uses our Electronic Medical Records system (ATHENA).
• Verify patient’s information.
• Assist with productivity and working with the clinical staff and medical providers.
• Other duties as assigned.

Interested candidates should apply through our ADP Workforce Now interface: ADP Workforce Now.

Waikiki Health requires proof of the following immunization, with or without reasonable accommodation: a TB skin test or chest X-ray, and Hep B (optional).