Outreach Patient Services Representative
Waikiki Health is seeking a full-time Medical Assistant
Pay rate for this role is $21.00 per hour.
Schedule: 40-hour work week
The Outreach Patient Services Representative (PSR) is a part of the outreach team. The Outreach PSR reports directly to the PSR Manager and is responsible for providing excellent and accurate customer service in a friendly manner. They also work collaboratively with the Medical Assistant and Medical Provider. The primary responsibility of the Outreach PSR is to safely drive the Mobile Medical Unit to outreach locations and administering day-to-day patient scheduling/check-in, patient registrations, and insurance eligibility.
Duties include but are not limited to:
- Drives Mobile Medical Unit (MMU) to outreach locations.
- Checks-in patients to appointment.
- Operates at assigned function(s) in accordance with prescribed procedures.
- Accurately scans registration documents and indexes accordingly and timely.
- Continually to work with clinical team to identify ways to provide efficient and effective care.
- Other duties as assigned.
Qualifications:
- CDL (Commercial Driver’s License) and 5-year driving history loss/clean drivers abstract.
- Familiarity with common software programs, (i.e. Windows-based programs) and iPad.
- Ability to quickly learn electronic medical record system (Athena).
- Ability to communicate effectively with patients, community members, and staff members, politely and professionally.
- High school graduate or equivalent.
- Experience driving oversize vehicle or capable of learning to drive oversize vehicle.
- One year working in a medical office preferred.
Interested applicants should submit their resumes to our Human Resources department at HR@waikikihealth.org. Be sure to include the position title in the email subject line. Mahalo!
Waikiki Health requires proof of the following immunization, with or without reasonable accommodation: a TB skin test or chest X-ray, and Hep B (optional).