Frequently Asked Questions

What if I have a medical emergency?
Call 911 immediately if you are having a life-threatening emergency. Do not call your provider first. Follow-up with your provider within 24 hours of your emergency or when your health allows.

What is Waikiki Health?
Waikiki Health is a private, non-profit, federally-qualified community health center. Our mission is to provide medical and social services to everyone, regardless of ability to pay. We place special emphasis on serving at-risk, hard-to-reach populations. Services are provided at our clinics on Oahu and through our outreach programs reaching across the Hawaiian Islands.

Can anyone receive services from Waikiki Health?
Yes. We provide quality medical and social services for everyone, regardless of ability to pay, and offer a sliding fee scale available based on family income. No one is turned away for inability to pay.

Waikiki Health takes Tricare insurance and welcomes all military personnel. We can additionally get you started on the disability assessment for the VA by helping to complete many of the major components required. Please call 922-4787 for more information.

What are your locations, phone numbers and hours of operation?

Ohua Clinic – Waikiki
277 Ohua Ave, Honolulu HI 96815
(808) 922-4787
fax (808) 922-4950
Monday, Wednesday & Thursday: 7:30am – 6:30pm
Tuesday & Friday: 6:30am – 6:30pm
Saturday: 8:30am – 1:00pm
Sunday: Closed

Makahiki Medical & Dental Clinic – Moiliili
935 Makahiki Way, Honolulu HI 96826
(808) 922-4787
Days/Hours (Medical)
Monday – Friday: 7:30am – 6:00pm
Saturday & Sunday: Closed

Days/Hours (Dental)
Monday, Wednesday & Friday: 8:00am – 4:00pm
Tuesday & Thursday: 8:00am – 5:00pm
Saturday & Sunday: Closed

PATH Clinic – Kaimuki
Women’s health clinic providing primary medical & pediatric services in a relaxed, home-like setting
845 22nd Ave, Honolulu HI 96816
(808) 791-9390
fax (808) 683-7058

Care-A-Van homeless drop-in center & clinic – Kaimuki
Services for anyone experiencing homelessness
3020 Waialae Ave, Honolulu HI 96816
(808) 922-4790
fax (808) 690-9192
Monday-Thursday: 8:30am – 4:00pm
Friday: 8:30am – 3:00pm
Saturday: 9:30am – 12:30pm

Youth Outreach (YO) drop-in center & teen clinic – Waikiki
Services for homeless youths
415 Keoniana St, Honolulu HI 96815
(808) 942-5858
fax (808) 690-9191
Monday, Tuesday & Thursday: 3:00pm – 6:00pm

Next Step Project – Kaka’ako
Emergency homeless shelter for families, couples & individuals
Pier One, Honolulu HI 96813
(808) 791-9385

Friendly Neighbors outreach program
Volunteer-based assistance for seniors in Waikiki
(808) 791-9385

How do I make an appointment?
For Ohua and Makahiki Clinic, call (808) 922-4787.

Can I schedule an appointment online?
Appointments must be made over the phone or at the clinic.

Do I have to make an appointment?
Appointments are recommended for our Ohua Clinic in Waikiki and Makahiki Clinic in Moiliili. Care-A-Van and Youth Outreach clinics do not require appointments.

I do not have insurance; what types of documents do I need to bring?
Please bring one of the following for income verification, to assist with the sliding fee processing:

  • Tax Return
  • Unemployment registration
  • Recent pay stub
  • Proof of Department of Human Services benefits
  • Proof of Temporary Assistance for Needy Families

AND One of the following for identity verification:

  • State ID
  • Drivers license
  • Passport/green card

What types of services does Waikiki Health offer?
Our primary care clinics offer preventive and acute medical services for everyone, regardless of ability to pay. Read more about our Primary Medical Care services.

At the PATH Clinic in Kaimuki, we offer OB/GYN, women’s health and pediatric services in a comfortable, home-like setting.

We offer services for everyone experiencing or at-risk for homelessness at our Care-A-Van Drop-in Center in Kaimuki and, for homeless youth age 14-21, at our Youth Outreach (YO) Drop-in Center in Waikiki. We also manage the  Next Step Shelter for homeless in Kaka’ako.

Our Friendly Neighbors program coordinates volunteers who help Waikiki seniors maintain their independent lifestyles by offering basic assistance and companionship.

What is Eligibility Assistance?
Our Eligibility Specialists help patients enroll in health insurance plans and provide access to discounted or free medications for those who meet income and other qualifications.

Where can leave a feedback about Waikiki Health?
Click HERE to leave your feedback.

Is Waikiki Health a nonprofit organization?
Yes. We are a private, 501 (c)(3) nonprofit organization.

Are donations to Waikiki Health tax deductible?
Yes, to the full extent of the law.

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